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But moving from enabling the business to being the…

“But moving from enabling the business to being the business is challenging work. It means changing governance models, organizational structures, delivery methodologies and hiring practices. It means transforming IT people from technologists to strategists, from constructing hard lines around IT to…” quote by Martha Heller
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““But moving from enabling the business to being the business is challenging work. It means changing governance models, organizational structures, delivery methodologies and hiring practices. It means transforming IT people from technologists to strategists, from constructing hard lines around IT to creating an environment devoid of organizational boundaries, and from clamping down on employees attempts to develop their own technology to embracing end-user innovation. It also means driving change in the most difficult of all arenas: the mindset, the psyche, the most deeply held ways that we understand our jobs, our success, and our professional identity.””

Martha Heller

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Transforming IT from a support function into a strategic business partner requires reshaping governance, structures, delivery, hiring, and mindsets.

In simple terms: IT must become a strategic partner, not just a service.

Key Takeaway

Redesign IT culture and processes for strategic impact.

Themes

digital transformation leadership culture change IT strategy innovation

Mood

determined optimistic

Type

strategic inspirational

When to use this quote

  • enterprise IT
  • product development
  • cross‑functional teams
  • innovation labs

Key Concepts

organizational design strategic alignment mindset shift

Questions to Reflect On

  • How can leaders foster a strategic mindset among technologists?
  • What structures best support boundary‑less collaboration?
A Different Perspective

Changing deep‑seated professional identities is slow and may meet resistance.

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