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The last thing I say on most phone calls is not…

“The last thing I say on most phone calls is not, 'Goodbye,' but, 'Thank you.'” quote by Marshall Goldsmith
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“The last thing I say on most phone calls is not, 'Goodbye,' but, 'Thank you.'”

Marshall Goldsmith

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Ending calls with gratitude leaves a positive, respectful impression rather than a neutral goodbye.

In simple terms: Thank you ends conversations positively.

Key Takeaway

Express appreciation at call close.

Themes

communication gratitude professionalism etiquette relationships

Mood

positive respectful

Type

professional inspirational

When to use this quote

  • customer service
  • networking
  • team meetings
  • sales calls
  • interviews

Key Concepts

psychology business etiquette leadership

Questions to Reflect On

  • How often should you say thank you?
  • What impact does gratitude have on relationships?
A Different Perspective

Some may view gratitude as insincere.

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