Customer equity. Relationship marketing to build customer…

Network marketing itself is always one-on-one. It's also called relationship marketing. You can't recruit en masse through thousands of e-mails.

— Brian Tracy

“Ultimately, the CCO is accountable for increasing the profitability of the firm’s customers, as measured by metrics such as customer lifetime value (CLV) and…

— Harvard Business School Press

A rose on time is more valuable than a $1,000 gift that's too late.

— Jim Rohn

Giving builds loyal customers and turns those customers into supporters...You can find passion and profit and meaning all at once, right now.

— Blake Mycoskie

Satisfied customers are apathetic. Loyal customers will be your advocate.

— Jeffrey Gitomer

Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies…

— Jim Bush

“These loyal customers cost us less to maintain. They produce high margins and we make more money from them.”

— James Dion

Customer satisfaction is worthless. Customer loyalty is priceless.

— Jeffrey Gitomer

Loyal customers, they don't just come back, they dont simply recommend you, they insist that their friends do business with you.

— Anonymous

Once you create a loyal customer base, it's tough for a competitor to take that away.

— Anonymous

Mom has the Touch. She knows what flowers go with what occasions, what hors d'oeuvres work with what people. She believes passionately in the…

— Joan Bauer

“Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations.”

— Steve Maraboli

In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to…

— Azim Premji

Revolve your world around the customer and more customers will revolve around you.

— Heather Williams

If put to the pinch, an ounce of loyalty is worth a pound of cleverness.

— Elbert Hubbard