Shoppers are used to coming in through a right entrance…
““Shoppers are used to coming in through a right entrance and making a counterclockwise sweep through the store—and they are somewhat resistant to changing these features as well.””
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Shoppers resist changing familiar entrance routes and movement patterns.
In simple terms: People dislike changing store routes.
Design for habit continuity.
Themes
Mood
Type
When to use this quote
- retail planning
- UX design
- store renovations
Key Concepts
Questions to Reflect On
- How can you ease habit change?
- What incentives motivate new routes?
Innovation may face resistance.