I'm a big believer you should design work around a vast…
“I'm a big believer you should design work around a vast majority of people who want to do the right thing rather than around the tiny minority who might take advantage.”
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Design systems for the majority who act responsibly, not just protect against a few bad actors.
In simple terms: Focus on the many good people when creating policies.
Key Takeaway
Prioritize inclusive design.
Themes
ethics
design
leadership
Mood
thoughtful
pragmatic
Type
advisory
ethical
When to use this quote
- product policy
- workplace culture
- customer service
- public safety
Key Concepts
behavioral economics
risk management
Questions to Reflect On
- How can you verify the majority’s good intentions?
- What safeguards protect against outliers?
A Different Perspective
Assumes most people will act ethically, which may not hold in all contexts.