There, in the “Early Days” section, is a photo the company…
![“There, in the “Early Days” section, is a photo the company sent to customers who purchased the flower deal. All fifteen Groupon employees, with Mason front and center, are standing behind a white poster board sporting a message inked in black marker: “We’re sorry!! —your friends [at] Groupon.”…” quote by Frank Sennett](https://sms4smile.com/q/i/4db/frank-sennett-85732_business_there-in-the-early-days-section-is-a-pho_926704.jpg)
““There, in the “Early Days” section, is a photo the company sent to customers who purchased the flower deal. All fifteen Groupon employees, with Mason front and center, are standing behind a white poster board sporting a message inked in black marker: “We’re sorry!! —your friends [at] Groupon.” “The response we got back was, ‘Holy shit, there’s actually real people at that company,””
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
The company apologized humorously for a botched promotion, revealing real staff behind the brand.
In simple terms: A funny apology showed real people at the company.
Key Takeaway
Acknowledge mistakes with humor.
Themes
humor
apology
branding
Mood
lighthearted
reflective
Type
apology
humorous
When to use this quote
- marketing campaign
- customer service
- public relations
Key Concepts
customer relations
corporate culture
Questions to Reflect On
- How can humor balance accountability?
- When is a sincere apology better?
A Different Perspective
Humor may not satisfy all offended parties.