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Whatever way that we have in our head that we expect…

“Whatever way that we have in our head that we expect people to use a software, they'll find other interesting ways to use it that we didn't expect.” quote by Dennis Crowley
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“Whatever way that we have in our head that we expect people to use a software, they'll find other interesting ways to use it that we didn't expect.”

Dennis Crowley

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

People often repurpose software in unexpected ways, revealing hidden needs and creativity.

In simple terms: Users find new uses for tools.

Key Takeaway

Embrace user creativity.

Themes

innovation user behavior software design

Mood

curious optimistic

Type

observational strategic

When to use this quote

  • product development
  • user testing
  • feature brainstorming

Key Concepts

creativity unintended use design thinking

Questions to Reflect On

  • How can you capture emergent uses?
  • When should you restrict user adaptations?
A Different Perspective

Not all unexpected uses are beneficial; they may cause security issues.

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