In many of our [online] courses, the median response time…
“In many of our [online] courses, the median response time for a question on the question and answer forum was 22 minutes - which is not a level of service I have ever offered to my Stanford students.”
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Response times on Q&A forums are far slower than the instructor’s usual standards, indicating a service gap.
In simple terms: Online courses have slow Q&A response times.
Improve forum responsiveness.
Themes
Mood
Type
When to use this quote
- virtual classrooms
- support teams
- student satisfaction
Key Concepts
Questions to Reflect On
- What causes delays in online Q&A?
- How can response times be reduced?
May not account for differing platform constraints.