When I went on to write my next book, Working With…
“When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.”
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
The author argues that emotional intelligence is a key driver of high performance in business settings.
In simple terms: Emotional skills boost business success.
Cultivate emotional intelligence at work.
Themes
Mood
Type
When to use this quote
- team management
- sales
- customer service
- conflict resolution
- leadership development
Key Concepts
Questions to Reflect On
- How can you measure emotional intelligence impact?
- What training best builds these skills?
Emotional intelligence alone may not compensate for technical skill gaps.