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Microsoft knows that reliable software is not cost…

“Microsoft knows that reliable software is not cost effective. According to studies, 90% to 95% of all bugs are harmless. They're never discovered by users, and they don't affect performance. It's much cheaper to release buggy software and fix the 5% to 10% of bugs people find and complain about.” quote by Bruce Schneier
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“Microsoft knows that reliable software is not cost effective. According to studies, 90% to 95% of all bugs are harmless. They're never discovered by users, and they don't affect performance. It's much cheaper to release buggy software and fix the 5% to 10% of bugs people find and complain about.”

Bruce Schneier

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Software reliability is often over‑engineered; fixing the majority of harmless bugs is costly, while focusing on the few critical bugs is more efficient.

In simple terms: Most bugs are harmless; fix the critical ones.

Key Takeaway

Prioritize fixing bugs that impact users.

Themes

software engineering cost efficiency risk management

Mood

pragmatic analytical

Type

advisory technical

When to use this quote

  • product development
  • maintenance planning
  • customer support

Key Concepts

bug triage quality assurance technical debt

Questions to Reflect On

  • How do you balance bug fixing with release schedules?
  • When should a harmless bug be left unfixed?
A Different Perspective

Neglecting minor bugs can accumulate technical debt over time.

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