Software suppliers are trying to make their software…
“Software suppliers are trying to make their software packages more 'user-friendly'... Their best approach so far has been to take all the old brochures and stamp the words 'user-friendly' on the cover.”
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Companies often label products as user‑friendly without improving actual usability, relying on marketing over genuine design.
In simple terms: Labels don’t guarantee ease of use.
Prioritize real usability over hype.
Themes
Mood
Type
When to use this quote
- software launch
- UX workshops
- product reviews
Key Concepts
Questions to Reflect On
- What steps can ensure true user‑friendliness?
- How do you test usability effectively?
Marketing claims can mislead users if not backed by design changes.