Patrick Lencioni

I hate touchy-feely things.

— Patrick Lencioni

“Celebrate your mistakes.”

— Patrick Lencioni

“humble self- confidence.”

— Patrick Lencioni

I'm kind of a reluctant guru.

— Patrick Lencioni

Conflict is the pursuit of truth.

— Patrick Lencioni

Teamwork is a strategic decision.

— Patrick Lencioni

A core value is something you're willing to get punished for.

— Patrick Lencioni

We learn by taking action and seeing whether it works or not.

— Patrick Lencioni

Failing to hold someone accountable is ultimately an act of selfishness.

— Patrick Lencioni

“Personal growth might not be so bad after all, I decided.”

— Patrick Lencioni

What clients are really interested in is honesty, plus a baseline of competence.

— Patrick Lencioni

The best leaders over the long term are those who have a sound home life.

— Patrick Lencioni

“We’ve learned over the years that having a bad client is worse than having none.”

— Patrick Lencioni

. . . his biggest problem was his need for a problem.

— Patrick Lencioni

Team members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation…

— Patrick Lencioni

“It was astounding how much more comfortable I felt just being honest. So I kept going.”

— Patrick Lencioni

Too often, companies focus on systems and structures that facilitate cultural change at the mid-management level, overlooking problems closer to the top.

— Patrick Lencioni

“they make it clear that their focus is on understanding, honoring, and supporting the business of the client. As”

— Patrick Lencioni

Success is not a matter of mastering subtle, sophisticated theory but rather of embracing common sense with uncommon levels of discipline and…

— Patrick Lencioni

Engaged, enthusiastic, and loyal employees are pivotal drivers of growth and health in any organization.

— Patrick Lencioni

“so I just go into sales meetings with the idea that I’m going to find a way to help them in some…

— Patrick Lencioni

I work with CEOs and their executive teams... and very few of these people are really indifferent about their employees or their…

— Patrick Lencioni

I've spent many a long flight talking to flight attendants, trying to understand what kind of employment experience underlies such a consistent…

— Patrick Lencioni

“Naked service providers are so concerned about helping a client that they are willing to ask questions and make suggestions even if…

— Patrick Lencioni

“It’s not that they go out of their way to tick off their clients. It’s just that they’re so focused on saying…

— Patrick Lencioni

“Because when a team recovers from an incident of destructive conflict, it builds confidence that it can survive such an event, which…

— Patrick Lencioni

Members of trusting teams accept questions and input about their areas or responsibility, appreciate and tap into one another's skills and experiences,…

— Patrick Lencioni

Employees that feel known and they feel like they know why their job matters and they have a sense of measuring it…

— Patrick Lencioni

Values can set a company apart from the competition by clarifying its identity and serving as a rallying point for employees. But…

— Patrick Lencioni

Trust is the confidence among team members that their peers' intentions are good, and that there is no reason to be protective…

— Patrick Lencioni

Achieving vulnerability-based trust (where team members have overcome their need for invulnerability) is difficult because in the course of career advancement and…

— Patrick Lencioni

The kind of people that all teams need are people who are humble, hungry, and smart: humble being little ego, focusing more…

— Patrick Lencioni

The impact of organizational health goes far beyond the walls of a company, extending to customers and vendors, even to spouses and…

— Patrick Lencioni

“Well,” he was clearly thinking out loud, “probably someone who wants to be at practice. I love gym rats, but not just…

— Patrick Lencioni

“implementation science is more important than decision science.”

— Patrick Lencioni

“Jim’s departures were always uncomfortable.  ”

— Patrick Lencioni

“if we weren’t willing to tell a client the kind truth, why should they pay us?”

— Patrick Lencioni

Where there is humility, there is more success, and lasting success.

— Patrick Lencioni

Team synergy has an extraordinary impact on business results.

— Patrick Lencioni

If you’re not interested in getting better, it’s time for you to stop leading.

— Patrick Lencioni