Jeff Bezos

We're working on New Glenn, which is our orbital vehicle, but we have in our mind's eye an even bigger vehicle called…

— Jeff Bezos

If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the…

— Jeff Bezos

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

— Jeff Bezos

If you double the number of experiments you do per year you're going to double your inventiveness.

— Jeff Bezos

In Seattle you haven't had enough coffee until you can thread a sewing machine while it's running.

— Jeff Bezos

The strategic objective of New Shepard is to practice, and a lot of the subcomponents of New Shepard actually get directly reused…

— Jeff Bezos

With the amount of fixed expense that goes into developing something like the BE-4 engine, you want it to be used as…

— Jeff Bezos

If you have a business model that relies on customers being misinformed, you better start working on changing your business model.

— Jeff Bezos

I don't know all the future steps, but I know one of them: we need to build a low-cost, highly operable, reusable…

— Jeff Bezos

The framework I found which made the decision incredibly easy was what I called – which only a nerd would call –…

— Jeff Bezos

Many of the traits that make Amazon unusual are now deeply ingrained in the culture. In fact, if I wanted to change…

— Jeff Bezos

A life of stasis would be population control, combined with energy rationing. That is the stasis world that you live in if…

— Jeff Bezos

Humans are unbelievably data efficient. You don't have to drive 1 million miles to drive a car, but the way we teach…

— Jeff Bezos

Amazon Pages and Amazon Upgrade leverage Amazon's existing 'Search Inside the Book' technology to give customers unusual flexibility in how they buy…

— Jeff Bezos

The special ops guys and the firefighters around the world have this great phrase. They say, 'Slow is smooth, and smooth is…

— Jeff Bezos

I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention…

— Jeff Bezos

Invention is by its very nature disruptive. If you want to be understood at all times, then don't do anything new.

— Jeff Bezos

Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital.

— Jeff Bezos

All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.

— Jeff Bezos

What we need to do is always lean into the future; when the world changes around you and when it changes against…

— Jeff Bezos

You know you're not anonymous on our site. We're greeting you by name, showing you past purchases, to the degree that you…

— Jeff Bezos

A lot of people – and I’m just not one of them – believe that you should live for the now. I…

— Jeff Bezos

You want to look at what other companies are doing. It's very important not to be hermetically sealed. But you don't want…

— Jeff Bezos

If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to…

— Jeff Bezos

One of the things that I hope will distinguish Amazon.com is that we continue to be a company that defies easy analogy.…

— Jeff Bezos

Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins,…

— Jeff Bezos

When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their…

— Jeff Bezos

I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we…

— Jeff Bezos

When you receive criticism from well-meaning people, it pays to ask, ‘Are they right?’ And if they are, you need to adapt…

— Jeff Bezos

The balance of power is shifting toward consumers and away from companies The right way to respond to this if you are…

— Jeff Bezos

When you are eighty years old, and in a quiet moment of reflection narrating for only yourself the most personal version of…

— Jeff Bezos

I read 'The High Frontier' in high school. I read it multiple times, and I was already primed. As soon as I…

— Jeff Bezos

What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is…

— Jeff Bezos

We fly to 106 kilometers. We've always had as our mission that we always wanted to fly above the Karman line because…

— Jeff Bezos

Once you get into space, you can really unleash a lot of creativity, but the launch itself? I have been through all…

— Jeff Bezos