Ninety percent of our managers started in the hourly ranks or started in the lower ranks. — J. W. "Bill" Marriott, Jr Management Copy Share Image
The four most important words in the English language are, "What do you think?" Listen to your people and learn. — J. W. "Bill" Marriott, Jr Collaboration Copy Share Image
Both Mitt and I have summer places up in New Hampshire on Lake Winnipesaukee. And a few summers ago I was taking… — J. W. "Bill" Marriott, Jr Copy Share Image
Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they'll… — J. W. "Bill" Marriott, Jr Care Copy Share Image
If customers are treated right, they'll come back. — J. W. "Bill" Marriott, Jr Customer Copy Share Image
