“In his book, The Four Agreements, Miguel’s Ruiz encourages us to “not take things personally; people behave for their reasons, not ours.”… — Susan C. Young Copy Share Image
“Do you attend networking events to give out as many cards as possible or is it your intention to deliver something of… — Susan C. Young Copy Share Image
“The "Law of Attraction," based on the principle of cause and effect, is not only a process of reaping what you sow… — Susan C. Young Copy Share Image
“Developing this ability instills a sixth sense for navigating human relationships with dignity, grace, and discretion, thus making an intentional and thoughtful… — Susan C. Young Copy Share Image
“The directive we have so often heard, “Change your thoughts, change your life,” is indeed based on the power of words. The… — Susan C. Young Copy Share Image
“In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By… — Susan C. Young Copy Share Image
“Your encounters will be more successful when you slow down, pay attention, and become more mindfully aware of the world around you.… — Susan C. Young Copy Share Image
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration… — Susan C. Young Copy Share Image
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015,… — Susan C. Young Copy Share Image
“10 Conversation Bridge Builders 1. Simply say hello with a smile. 2. Ask them what they love about their work. 3. Ask… — Susan C. Young Copy Share Image
“My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to… — Susan C. Young Copy Share Image
“5 Reasons to Develop the Power of the Pause. It . . . 1. encourages your communication partner to express their thoughts… — Susan C. Young Copy Share Image
“11 Ways to Be More Engaged 1. Care about others. 2. Be 100 percent in the moment. 3. Keep focus on the… — Susan C. Young Copy Share Image
“Uh-Oh . . . One year I was the guest speaker at an annual conference. The person who coordinated the agenda mistakenly… — Susan C. Young Copy Share Image
“Introverts typically . . . • Process information internally. It is normal for them to continuously contemplate, generate, circulate, evaluate, question, and… — Susan C. Young Copy Share Image
“Using titles such as Mr., Mrs., Miss, Dr., etc. demonstrates respect. In previous generations, it was a social necessity and simply good… — Susan C. Young Copy Share Image
“To remember people’s names, Pay Attention—Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help… — Susan C. Young Copy Share Image
“Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested… — Susan C. Young Copy Share Image
“Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to… — Susan C. Young Copy Share Image
“The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives… — Susan C. Young Copy Share Image
“An ambivert navigates the introvert/extrovert spectrum with ease since they do not fit directly into either category. Since neither label applies to… — Susan C. Young Copy Share Image
“Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company… — Susan C. Young Copy Share Image
“Is there overlap and similarity among personality profile assessments? Absolutely! Although each assessment packages information differently, you will recognize the common threads… — Susan C. Young Copy Share Image
“How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch… — Susan C. Young Copy Share Image
“Being “appropriate” means being suitable, fitting, relevant, or proper in a situation. What may be appropriate in one circumstance can be terribly… — Susan C. Young Copy Share Image
“Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, and positive or ignorant, rude, and… — Susan C. Young Copy Share Image
“In America, when a man walks in front of a woman it may imply that they are not equals and he is… — Susan C. Young Copy Share Image
“To remember people’s names, use association—Creating a connection to something that has been important to you will give a name sticking power.… — Susan C. Young Copy Share Image
“Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison… — Susan C. Young Copy Share Image
“We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re so busy… — Susan C. Young Copy Share Image
“How do you minimize the awkwardness in that moment? What are some of the conversations starters you've used to open, encourage, and… — Susan C. Young Copy Share Image
“It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your… — Susan C. Young Copy Share Image
“To remember people’s names, use usual Imagery—Connect the name with a mental picture that will remind you of that person. If his… — Susan C. Young Copy Share Image
“Meeting someone for the first time has significance, but for some people, the awkwardness can be so great that they avoid a… — Susan C. Young Copy Share Image
“As you move forward in life, seek to build upon your understanding of our communication and personality differences so that you are… — Susan C. Young Copy Share Image
“Just be Nice. Nice—this little word has a big meaning. Use it generously. Being nice helps people feel emotionally safe, allowing for… — Susan C. Young Copy Share Image
“We all have individual ideas and agendas for managing our days and our lives. However, it is when we foster a sense… — Susan C. Young Copy Share Image
“Situational awareness enables you to observe your periphery with a clear vision and emotional foresight, which may inevitably keep you socially, physically,… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can… — Susan C. Young Copy Share Image
“When you enter a room, a social situation, or a business meeting, be mindful of cues; read between the lines to better… — Susan C. Young Copy Share Image
