“A brand is a person that has a voice, evokes emotion and spreads a message.” — Richie Norton Copy Share Image
When a customer is really not happy, it's a very unpleasant experience. — John L. Flannery Copy Share Image
If you give customers a chance, they'll communicate with you in many ways — Robert G. Thompson Copy Share Image
Brand is really the connection between you and your customersif you have a very strong culture, then the brand will come through. — Brian Chesky Copy Share Image
“Entrepreneurship is about freedom, financial freedom but it also about what you leave behind." Guibert Englebienne, Co-founder of Globant” — Kevin Kelly Copy Share Image
You cant drag people from understanding to action. A customer isnt actually at the last mile if youre the one dragging her… — Thomas P.M. Barnett Copy Share Image
I don't believe all this nonsense about market timing. Just buy good value and when the market is ready that value will… — Henry Earl Singleton Copy Share Image
Put your consumers in focus, and listen to what they're actually saying, not what they tell you. — Daniel Ek Copy Share Image
You have to be intellectually honest with yourself and others. In my judgment, all great investors are seekers of truth. — Michael Steinhardt Copy Share Image
Selling - at its core - is not a business transaction. It is first and foremost the forging of a human connection. — Bob Burg Copy Share Image
We next consider the rule that the investor does or should consider expected return a desirable thing and variance of return an… — Harry Markowitz Copy Share Image
The propensity to swindle grows parallel with the propensity to speculate during a boom the implosion of an asset price bubble always… — Charles P. Kindleberger Copy Share Image
The people on Wall Street broke this country, and they did it one lousy mortgage at a time. It happened more than… — Elizabeth Warren Copy Share Image
I thought that there would never again be an opportunity to be involved with an industry as socially destructive and morally bankrupt… — Steve Eisman Copy Share Image
“It removes information from the market when I need more and more...Indexing is a waste heap--information so merged and muffled that it… — George Gilder Copy Share Image
History has recorded nothing so dramatic in design, nor so skillfully manipulated, as this attempt to create the National Reserve Association, or… — Charles Lindbergh Copy Share Image
The assumption that Washington could and would resolve Lehman Brothers without a bankruptcy, as it had Bear Stearns, was the single biggest… — David Malpass Copy Share Image
Look at what is average in your area, your industry, and your company and then be better. That could be as simple… — Michael Gerber Copy Share Image
But because we in the United States finance our current account deficit by borrowing in our own currency, we can move to… — Martin Feldstein Copy Share Image
“Price plays a larger role in the positioning of stores than it does in the positioning of brands. Price rarely provides a… — Greg Thain Copy Share Image
“Raising awareness of the tight connection between sales and production also helps guard against one of the great evils of traditional selling… — James P. Womack Copy Share Image
My venture investing career has three phases, all roughly 6-8 years long. The first, at Euclid, was software to Internet. The second,… — Fred Wilson Copy Share Image
A realistic definition of risk recognizes the potential loss of capital through inflation and taxes, and would include at least the following… — David Dreman Copy Share Image
Our proposal had more than just money. We would increase their staff and keep their headquarters, their brand and their management in… — Masayoshi Son Copy Share Image
Charlie and I decided long ago that in an investment lifetime, it's too hard to make hundreds of smart decisions. That judgment… — Warren Buffett Copy Share Image
“Procter & Gamble, America’s largest FMCG company, announced the acquisition of Gillette. Both companies had decades of success developing technologically advanced products… — Greg Thain Copy Share Image
I am also involved with all the acquisitions and overall strategy. Now it's true, I don't run operations. But I've never really… — Larry Ellison Copy Share Image
Deflation isn't good, and inflation is easier to cure than deflation. — Robert Kiyosaki Copy Share Image
I worked at Ikea as a customer service rep for two years and loved it. — Amber Riley Copy Share Image
Every individual is essentially now a small business and entrepreneur. — Reid Hoffman Copy Share Image
“A company’s success can contribute to its financial and cultural downfall.” — Becca Spradlin, Lead On Mission Copy Share Image