“Customer satisfaction is more important than the accumulation of phony internet reviews.” — Utibe Samuel Mbom Copy Share Image
We're improving and taking our levels of customer satisfaction higher and higher…Our customers are happier than they were before. — Ralph de la Vega Copy Share Image
The single most important thing is to make people happy. If you are making people happy, as a side effect, they will… — Derek Sivers Copy Share Image
A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate… — Christopher McCormick Copy Share Image
Of course if you are launching a new business you can thinking about revenues, profits, and so on, but metrics such as… — Scott D. Anthony Copy Share Image
“No customer walks into your business, gives you money and then says, “Dissatisfy me, please.” Aim for 100% customer satisfaction.” — Bill Quiseng Copy Share Image
I think I've done a good job in the industry from the standpoint of employee morale and customer satisfaction, and as an… — David Duffield Copy Share Image
Loyal customers, they don't just come back, they dont simply recommend you, they insist that their friends do business with you. — Anonymous Copy Share Image
“If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow. ”… — Anonymous Copy Share Image
“Here’s a golden rule for increasing customer satisfaction, “Always promise only that much that you can easily deliver. Always deliver more than… — Pooja Agnihotri Copy Share Image
The Malcolm Baldrige National Quality Award, which highlights customer satisfaction, workforce empowerment, and increased productivity, has come to symbolize America's commitment to… — William J. Clinton Copy Share Image
In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive… — Bill Gates Copy Share Image
Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction,… — Jack Welch Copy Share Image
Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because… — Bill Gates Copy Share Image
