If you have a business model that relies on customers being misinformed, you better start working on changing your business model. — Jeff Bezos Copy Share Image
Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have… — Jeff Bezos Copy Share Image
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the… — Jeff Bezos Copy Share Image
We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to… — Jeff Bezos Copy Share Image
The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company. — Jeff Bezos Copy Share Image
I'm not saying that advertising is going away. But the balance is shifting. If today the successful recipe is to put 70… — Jeff Bezos Copy Share Image
The balance of power is shifting toward consumers and away from companies The right way to respond to this if you are… — Jeff Bezos Copy Share Image
One of the things that I hope will distinguish Amazon.com is that we continue to be a company that defies easy analogy.… — Jeff Bezos Copy Share Image
I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we… — Jeff Bezos Copy Share Image
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because,… — Jeff Bezos Copy Share
The death knell for any enterprise is to glorify the past -- no matter how good it was. — Jeff Bezos Copy Share
People who are right most of the time are people who change their minds often — Jeff Bezos Copy Share
We also have no incentive compensation of any kind. And the reason we don’t is because it is detrimental to teamwork. — Jeff Bezos Copy Share
If you build a great product or service, people will talk about it. But it starts with having something that's worth talking about. — Jeff Bezos Copy Share
We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards. — Jeff Bezos Copy Share
One of the things that I'm very excited about with New Shepard, which is our suborbital tourism vehicle, is using that to get a… — Jeff Bezos Copy Share
I wouldn't be surprised if history records Tim Berners-Lee as the second Gutenberg. — Jeff Bezos Copy Share