Appearance Quote by Washington Irving
“By a kind of fashionable discipline, the eye is taught to brighten, the lip to smile, and the whole countenance to emanate with the semblance of friendly welcome, while the bosom is unwarmed by a single spark of genuine kindness and good-will.”
About This Quote
Source Book: The Sketch Book of Geoffrey Crayon, Gent., 1819
People often rely on superficial gestures to appear friendly, but true warmth comes from genuine kindness inside.
In simple terms: Friendly looks mask inner coldness.
Cultivate sincere kindness.
Themes
Mood
Type
When to use this quote
- customer service
- first impressions
- networking
- personal relationships
Key Concepts
Questions to Reflect On
- How can you show genuine kindness beyond appearances?
- What does true hospitality feel like?
Superficial charm cannot replace real empathy.