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Asking Quote by Thom Mayne

“You can't make anything authentic by asking people what they want because they don't know what they want. That's what they're looking at you for.” quote by Thom Mayne
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“You can't make anything authentic by asking people what they want because they don't know what they want. That's what they're looking at you for.”

Thom Mayne

About This Quote

Source Lecture: Design Thinking, 2018

Authenticity cannot be dictated by market research because people often lack self‑knowledge of desires.

In simple terms: Ask less, observe more.

Key Takeaway

Design for real needs.

Themes

design authenticity innovation

Mood

analytical creative

Type

design business

When to use this quote

  • product development
  • marketing strategy
  • user experience
  • entrepreneurship

Key Concepts

User insight behavioral economics

Questions to Reflect On

  • How can you uncover hidden desires?
  • What methods reveal true user needs?
A Different Perspective

Market data still offers useful trends.

4.4 out of 5 (9 ratings)

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