Asking Quote by Thom Mayne
“You can't make anything authentic by asking people what they want because they don't know what they want. That's what they're looking at you for.”
About This Quote
Source Lecture: Design Thinking, 2018
Authenticity cannot be dictated by market research because people often lack self‑knowledge of desires.
In simple terms: Ask less, observe more.
Design for real needs.
Themes
Mood
Type
When to use this quote
- product development
- marketing strategy
- user experience
- entrepreneurship
Key Concepts
Questions to Reflect On
- How can you uncover hidden desires?
- What methods reveal true user needs?
Market data still offers useful trends.