Committed Quote by Spencer W. Kimball
“It frequently happens that offenses are committed when the offender is not aware of it. Something he has said or done is misconstrued or misunderstood. The offended one treasures in his heart the offense, adding to it such other things as might give fuel to the fire and justify his conclusions...”
About This Quote
Source Talk: Compassionate Communication, 1978
Offenses often arise from misunderstandings; the offended person may amplify the slight, making it harder to resolve.
In simple terms: Misunderstandings cause hurt, and the hurt person can worsen it by dwelling on it.
Seek clarification before reacting.
Themes
Mood
Type
When to use this quote
- daily conversations
- marriage counseling
- team meetings
- customer service
Key Concepts
Questions to Reflect On
- What steps can you take to verify intent?
- How can you prevent escalation when feeling offended?
Not all offenses are unintentional; some are deliberate and require firm boundaries.