““Sometimes the books were arranged under signs, but sometimes they were just anywhere and everywhere. After I understood people better, I realized that this incredible disorder was one of the things that they loved about Pembroke Books. They did not come there just to buy a book, plunk down some cash and scram. They hung around. They called it browsing, but it was more like excavation or mining. I was surprised they didn't come in with shovels. They dug for treasures with bare hands, up to their armpits sometimes, and when they hauled some literary nugget from a mound of dross, they were much happier than if they had just walked in and bought it. In that way, shopping at Pembroke was like reading: you never knew what you might encounter on the next page -- the next shelf, stack, or box --and that was part of the pleasure of it.””
