““A kind word from one person to another can lead to another kind word, paying the kindness forward in a series of beneficent words or deeds that can change the paths of everyone involved. Similarly, disparaging words or acts of violence can end up affecting more than just the initial recipient. Just look at Ed Gein or Ted Bundy or any number of abusers or molesters or serial killers throughout history. The number of lives impacted is immeasurable.””