Crises Quote by Robert Jackson Bennett
““In my operational days, there were three ways of thinking about things. There were things you knew. Then there were things you knew you didn’t know. And then there were the things you didn’t know that you didn’t know.” “No wonder we keep having so many international crises,” she says, “if you lot are running around talking like that.””
About This Quote
Source Speech: Interview, 2022
The quote highlights three levels of knowledge: known facts, acknowledged unknowns, and unknown unknowns, warning that ignoring the deepest ignorance fuels crises.
In simple terms: We know some things, admit gaps, and miss hidden gaps, leading to problems.
Recognize and explore hidden gaps.
Themes
Mood
Type
When to use this quote
- policy making
- international relations
- personal decision making
- strategic planning
Key Concepts
Questions to Reflect On
- How can we uncover hidden blind spots?
- What processes help reveal unknown unknowns?
It can be hard to identify what we don’t know without systematic inquiry.