Human error Quote by Nancy G. Leveson
““Human error is not random. It results from basic human mental abilities and physical skills combined with the features of the tools being used, the tasks assigned, and the operating environment.””
About This Quote
Source Book: Engineering a Safer World, Nancy G. Leveson, 2011
Human error arises from the interaction of abilities, tools, tasks, and environment, not from randomness.
In simple terms: Errors stem from system design and context.
Key Takeaway
Design systems that match human capabilities.
Themes
error
design
human factors
Mood
analytical
pragmatic
Type
technical
educational
When to use this quote
- product design
- software development
- aviation safety
- healthcare operations
Key Concepts
systems engineering
cognitive psychology
ergonomics
Questions to Reflect On
- How can design mitigate error?
- What role does training play?
A Different Perspective
Complex systems may still produce unforeseen errors.
