Break Quote by N. R. Narayana Murthy
“It is better to underpromise and overdeliver than vice versa. For this one need not break the law of the land.”
About This Quote
Underpromising sets realistic expectations; overdelivering exceeds them, building trust.
In simple terms: Underpromise, overdeliver.
Set modest goals, exceed them.
Themes
Mood
Type
When to use this quote
- business deals
- service contracts
- product launches
Key Concepts
Questions to Reflect On
- How do you decide the right promise level?
- What risks arise from overdelivering?
Overpromising can create pressure to deliver.