Quote by Max Barry

“Businesses need to be more alert. Sometimes the problem is not the customer service, it is the product.”

— Janna Cachola

“If there was one thing she’d learned in this business, it was to never tell a client you couldn’t do something.”

— Timothy Zahn

“Do you think the company senior executives at corporate headquarters want you to fail?”

— Jocko Willink

“Too many salesmen, I found, would make a good presentation and convince the client, but they couldn’t recognize that critical moment when they should…

— Ray Kroc

“the customer only pays for exactly what she or he feels is really needed.”

— James P. Womack

“Believe me, you don’t want to be at a company where there is more candor in the hallways than in the rooms where fundamental…

— Ed Catmull

“I did customer service for a company. I hated it, as the customers knew they were building problematic systems!”

— Steven Magee

“When you want to turn around a company, make sure that the solution is coming from the inside.”

— Ziad K. Abdelnour

“Just fix things that seem broken, regardless of whether it seems likes the problem is important enough to build a company on.”

— Paul Graham

“Employer brand is more than just storytelling.”

— Harjeet Khanduja

“You can’t survive by shouting the loudest and relying solely on anachronistic interruption marketing. You can’t proclaim you’re featuring the “biggest sale ever!” every…

— Jay Baer

“Your company really has to work for you before you’ll really work for your company.”

— Stan Slap