““She danced the dance so well, so well indeed, so perfectly, that Anisya Fyodorovna, who handed her at once the kerchief she needed in the dance, had tears in her eyes, though she laughed as she watched that slender and graceful little countess, reared in silk and velvet, belonging to another world than hers, who was yet able to understand all that was in Anisya and her father and her mother and her aunt and every Russian soul.””
![“[The Utopia of Rules] should offer a challenge to us all. Should we just accept this bureaucracy as inevitable? Or is there a way to get rid of all those hours spent listening to bad call-centre music? Do policemen, academics, teachers and doctors really need to spend half their time filling in…” quote by Gillian Tett](https://sms4smile.com/quotes/img-quotes/223/gillian-tett-57286_accepting_the-utopia-of-rules-should-offer-a-chall_39418.jpg)
