Ability Quote by Kathy Sierra
“It does not matter how awesome your product is or your presentation or your post. Your awesome thing matters ONLY to the extent that it serves the user's ability to be a little more awesome.”
About This Quote
A product's value is measured by how it enhances the user's own capabilities, not by its intrinsic awesomeness.
In simple terms: Value comes from helping users improve.
Focus on user benefit.
Themes
Mood
Type
When to use this quote
- product development
- marketing
- customer support
- UX research
Key Concepts
Questions to Reflect On
- How does your product empower users?
- What user need does it fulfill?
If the product is great but unused, its awesomeness is irrelevant.