““My feelings-let's hold on to this idea of them as shuffling Victorians, let's make them servants, an entire uniformed household staff- were fresh, raw, perpetually startled.They weren't sensible. But they behaved themselves for a while. They were frank, earthy even, among themselves; but they were discreet. They were invisible, I wasn't even required to know their names. I underestimated their docility and overestimated my own power, and like all fables about arrogance, this one turned menacing.””
