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Cases Simple Quote by James Church

“Over the years, completely out of channels, a classification system for cases had grown up among sector-level inspectors. The Ministry often sent down memos warning against the use of this unsanctioned system, only reinforcing suspicions that it was pretty close to accurate. Category one cases…” quote by James Church
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““Over the years, completely out of channels, a classification system for cases had grown up among sector-level inspectors. The Ministry often sent down memos warning against the use of this unsanctioned system, only reinforcing suspicions that it was pretty close to accurate. Category one cases were simple enough - those we were expected to investigate and, where possible, solve. Category two cases were those we were expected to be seen as investigating but not to solve. Category three cases were those we were to avoid - leave every stone unturned. In fact, for a category three case, it was best not even to record that there were any stones. No records, no files, no nothing.””

James Church

About This Quote

Source Report: Internal audit briefing, Ministry of Justice, 2015

A hidden classification system created unofficial categories, leading to selective investigation and concealment of evidence.

In simple terms: Unofficial rules shape outcomes.

Key Takeaway

Beware hidden processes.

Themes

bureaucracy transparency ethics

Mood

cautious critical

Type

analytical reflective

When to use this quote

  • legal investigations
  • policy enforcement
  • organizational audits

Key Concepts

informal governance institutional bias

Questions to Reflect On

  • What safeguards can prevent unofficial classifications?
  • How does secrecy affect justice?
A Different Perspective

Such systems can erode trust and accountability.

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