Quote by Gilbert Andrew Hugh Gordon

When we deal in generalities, we shall never succeed. When we deal in specifics, we shall rarely have a failure. When performance is measured,…

— Thomas S. Monson

“In highly automated systems, the operator is often at the mercy of the system design and operational procedures.”

— Nancy G. Leveson

“In design, one of the most difficult activities is to get the specifications right:”

— Donald A. Norman

“The key to creating a successful system is to make it as uncomplicated as possible.”

— Geralin Thomas

“Performance metrics are numbers in context, results are related to your strategic goals.”

— Pearl Zhu

Technical understanding should be a core competency of any company.

— Edwin Catmull

Progress through trial and error depends not only on making trials, but on recognizing errors.

— Virginia Postrel

“deliberate practice requires that one identify certain sharply defined elements of performance that need to be improved, and then work intently on them.”

— Geoff Colvin

“How to create competition on results throughout the system, and the kinds of information that need to be measured, analyzed, and disseminated, appear as…

— Michael E. Porter

“We diagnosed why in the same way an engineer would diagnose why a machine is operating suboptimally so it could be reengineered to perform…

— Ray Dalio

“To execute their innovation processes successfully, companies must obtain three distinct types of data. They must know which jobs their customers are trying to…

— Anthony Ulwick

“As so often happens in computer science, we’re willing to sacrifice efficiency for generality.”

— Pedro Domingos