Attitude Quote by Gerald Chertavian
“The ABCs are attitude, behavior and communication skills.”
About This Quote
Effective communication rests on attitude, behavior, and skills; these three components shape interactions.
In simple terms: Attitude, behavior, and skills are key to communication.
Key Takeaway
Develop all three for better interactions.
Themes
communication
attitude
behavior
skills
Mood
analytical
practical
Type
advice
instructional
When to use this quote
- team meetings
- customer service
- public speaking
- conflict mediation
Key Concepts
interpersonal dynamics
leadership
education
Questions to Reflect On
- Which of the three do you need to improve most?
- How can you practice each daily?
A Different Perspective
Neglecting any component weakens overall communication.
