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Designers Quote by Gail Honeyman

“learned, could be very demanding; I still had limited direct contact with them, which suited me just fine. From what I could gather, they would routinely be completely unable to articulate their requirements, at which point, in desperation, the designers would create some artwork for them based on…” quote by Gail Honeyman
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““learned, could be very demanding; I still had limited direct contact with them, which suited me just fine. From what I could gather, they would routinely be completely unable to articulate their requirements, at which point, in desperation, the designers would create some artwork for them based on the few vague hints they had managed to elicit. After many hours of work, involving a full team of staff, the work would be submitted to the client for approval. At that point, the client would say, “No. That’s exactly what I don’t want.” There””

Gail Honeyman

About This Quote

Source Interview: Discussion about design process, unknown source

Designers often create based on vague client hints, leading to mismatched outcomes and client rejection.

In simple terms: Design work can miss the mark when client needs are unclear.

Key Takeaway

Clarify requirements before starting design work.

Themes

design communication client relations creative process

Mood

frustrated reflective

Type

practical advisory

When to use this quote

  • project planning
  • client meetings
  • design sprints
  • creative workshops

Key Concepts

vague requirements design iteration feedback loops

Questions to Reflect On

  • How can designers better elicit clear requirements?
  • What strategies reduce miscommunication?
A Different Perspective

Clients may not articulate needs, causing wasted effort.

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