Apologize Quote by Gabrielle Zevin
“It's a weakness to apologize before hearing what the other person's grievances are. You don't want to end up creating new grievances where there were none to begin with. Another Daddy-ism, if you hadn't already guessed.”
About This Quote
Source Book: Young Jane Young, Gabrielle Zevin, 2015
Apologizing without understanding the other’s concerns can create unnecessary conflict.
In simple terms: Don’t apologize before hearing the other side.
Listen first, then respond.
Themes
Mood
Type
When to use this quote
- personal relationships
- workplace disputes
- customer service
- family discussions
Key Concepts
Questions to Reflect On
- What assumptions are you making before responding?
- How can you ensure you fully understand the other’s perspective?
If you apologize too early, you may validate a grievance that isn’t there.