Action speak louder than words Quote by Frank Sonnenberg
““You may not think that paying lip service to trust bears a cost, but it commands a very handsome price.””
About This Quote
Source Speech: Business Ethics Conference, 2015
Paying lip service to trust seems cheap but actually incurs hidden costs; genuine trust requires investment.
In simple terms: Trust costs money if not genuine.
Invest in building real trust, not just words.
Themes
Mood
Type
When to use this quote
- team building
- client relations
- negotiations
- brand development
Key Concepts
Questions to Reflect On
- What actions demonstrate authentic trust?
- How do you measure trust’s impact on performance?
May be hard to quantify trust’s ROI.