Eye to eye Quote by Ed Catmull
““At one point in this period, I met with Steve and gently asked him how things got resolved when people disagree with him. He seemed unaware that what I was really asking him was how things would get resolved if we worked together and I disagreed with him, for he gave a more general answer. He said, “When I don’t see eye to eye with somebody, I just take the time to explain it better, so they understand the way it should be.””
About This Quote
Source Interview: Pixar Leadership Talk, 2014
Advocates explaining one's viewpoint clearly to resolve disagreements.
In simple terms: Explain ideas well to bridge differences.
Key Takeaway
Communicate clearly to resolve conflict.
Themes
communication
conflict resolution
leadership
empathy
Mood
thoughtful
constructive
Type
advisory
inspirational
When to use this quote
- team meetings
- negotiations
- customer service
- education
Key Concepts
active listening
persuasive explanation
Questions to Reflect On
- How can you improve explanations?
- When is listening more important than speaking?
A Different Perspective
May not address power imbalances.
