Designed Quote by Donald Berwick
“Every system is perfectly designed to get the results it gets,”
About This Quote
Systems produce outcomes that reflect their design; flaws are built into the structure.
In simple terms: Systems yield results based on their design.
Improve system design to change outcomes.
Themes
Mood
Type
When to use this quote
- business processes
- public policy
- education
- healthcare
Key Concepts
Questions to Reflect On
- What design change could improve results?
- Are there hidden biases in the system?
Changing outcomes may require deep structural overhaul.