Individual Quote by Clara Shih
“Trust has shifted from institutions to individuals.”
About This Quote
Source Speech: Interview on Trust and Technology, 2020
Trust is moving away from large organizations toward personal connections and reputation.
In simple terms: People trust individuals more than institutions.
Key Takeaway
Build personal credibility.
Themes
trust
technology
social change
Mood
reflective
analytical
Type
observational
commentary
When to use this quote
- online marketplaces
- social media
- peer-to-peer services
- community building
Key Concepts
reputation management
network effects
Questions to Reflect On
- How can individuals maintain credibility?
- What risks arise when trust is purely personal?
A Different Perspective
Institutional trust still matters in crises.
![“[Sport officials] blocked their support of us. But those individuals [ Muhammad Ali, the Jim Browns, the Bill Russells, Kareem Abdul Jabbar ] were old enough, they were wise enough, and they knew their history and this is why they came out in support of us, because they knew that we had our finger…” quote by John Carlos](https://sms4smile.com/quotes/img-quotes/13b/john-carlos-16923_bills_sport-officials-blocked-their-support-of_4987.jpg)
