““He was looking at me like I was a very nice thing of his that wasn't working quite like it should, like he'd found a defect, a defect that was extremely disappointing because he had spent a lot of time doing his research and believed he had gotten a thing that was guaranteed against these kinds of defects, and maybe there was some kind of glitch in the system and maybe he needed to have a professional assess the situation, give him an estimate.””
