Zero Defects Quotes
- For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge. — W. Edwards Deming
- The reality is that zero defects in products plus zero pollution plus zero risk on the job is equivalent to maximum growth of government plus… — Dixie Lee Ray
- In a true zero-defects approach, there are no unimportant items. — Phil Crosby
- If I say I've got two versions of Word - that old one from 1982 that's perfect, with zero defects; or the new one that's… — Nathan Myhrvold