““Crisis results from having sufficient, relevant facts to create a problem that listeners have an interest in solving and that forces them to journey through a narrative to discover the resolution found in the climax. If preachers do not bring an audience to the edge of wonder, grief, anger, confusion, fear, or discovery, then their words have no point—no hook on which to hang meaning. The internal tensions of illustrations hold a congregation because they spotlight the very types of experiences that bring people to hear the minister.””
