Figure Quote by Bob Iger
“If someone comes to you with, 'It's my kid's graduation,' you don't tell them, 'Sorry, you can't go to that.' You just don't do that. You figure out some other way.”
About This Quote
Source Speech: Disney Annual Shareholder Meeting, 2021
When faced with a personal request, find a compassionate alternative rather than a flat refusal.
In simple terms: Find creative solutions instead of saying no outright.
Key Takeaway
Seek win‑win outcomes.
Themes
leadership
empathy
problem solving
communication
Mood
thoughtful
empathetic
strategic
Type
leadership
advice
When to use this quote
- handling employee requests
- addressing client needs
- family emergencies
- team scheduling
Key Concepts
customer service
conflict resolution
flexibility
Questions to Reflect On
- How can you balance empathy with organizational constraints?
- What creative options can you offer when saying no?
A Different Perspective
Sometimes alternatives may not fully satisfy the original desire.
