All Joseph M. Juran Quotes
- Without a standard there is no logical basis for making a decision or taking action. Action
- Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past. Based
- All improvement happens project by project and in no other way. All
- Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and personal… Action
- For many phenomena, 80% of consequences stem from 20% of the causes. Causes
- Quality planning consists of developing the products and processes required to meet customer's needs Consists