App Quote by Aneel Bhusri
“What I hope is, over time, users should not have to read a training manual. They should say, 'I totally get the Workday iPad app, because it runs the way my consumer apps run.'”
About This Quote
Source Speech: Workday Keynote, 2022
The goal is intuitive software that feels as natural as consumer apps, eliminating the need for extensive manuals.
In simple terms: Make software feel familiar like everyday apps.
Design for instinctive use.
Themes
Mood
Type
When to use this quote
- product onboarding
- enterprise software adoption
- training reduction
Key Concepts
Questions to Reflect On
- How can we measure intuitive usability?
- What features cause confusion?
Users may still need support for complex tasks.