Always Quote by Ajit Pai
“Protecting consumers goes beyond just fighting illicit schemes. It also involves making sure that they get what they pay for. Unfortunately, rural telephone customers aren't always assured of that.”
About This Quote
Source Speech: FCC Consumer Protection Remarks, 2020
Consumer protection must include ensuring value for money, especially where service reliability is weak, such as rural telephony.
In simple terms: Protect consumers by guaranteeing they receive what they pay for.
Ensure value for money.
Themes
Mood
Type
When to use this quote
- rural broadband rollout
- utility billing
- online subscriptions
- healthcare services
Key Concepts
Questions to Reflect On
- What mechanisms can improve service assurance in remote areas?
- How can regulators balance cost and quality?
Enforcement can be limited by market structures.