No one seems to have learned, or can remember, the magic words that calm people when they are frightened or threatened: "I'm… — Carol Tavris Copy Share Image
“He liked the English and their peculiarities. He liked their stoicism under pressure; on the wall in his factory he kept a… — Natasha Solomons Copy Share Image
“Words can calm people, can make them them fall in love, can whip them up into a frenzy, can turn them into… — Roger Highfield Copy Share Image
