When we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship… — Stephen Covey Copy Share Image
“Intelligence is not expecting people to understand what your intent is; it is anticipating how it will be perceived.” — Shannon L. Alder Copy Share Image
We must seek to understand the intent of communication without prejudging or rejecting the content... Communication, after all, is not so much… — Stephen Covey Copy Share Image
