I specialise in taking teams of designers, psychologists, usability experts, sociologists and ethnographers into the field. It's called 'corporate anthropology,' but personally… — Jan Chipchase Copy Share Image
Many retail stores have consumer trackers that study how long your eyes linger on one product, whether you follow it through by touch, and… — Jan Chipchase Copy Share Image
I spend a lot of my time looking into people's bags and handbags - with their permission, of course. — Jan Chipchase Copy Share Image
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people. — Jan Chipchase Copy Share Image
I find buying a bicycle is a great way to stay in touch with people. — Jan Chipchase Copy Share Image
Cultural comparisons are good because they can tell you about what's similar, but also sometimes they make it easier to see obvious differences. — Jan Chipchase Copy Share Image
As touch-screens have become more popular, they have retrained how we interact with images we see on many surfaces. — Jan Chipchase Copy Share Image
Facial recognition software is already quite accurate in measuring unchanging and unique ratios between facial features that identify you as you. It's like a… — Jan Chipchase Copy Share Image
Tokyo - still - offers the most tightly integrated infrastructure, where smooth, technology-driven experiences take place when engaging in everyday actions, such as verifying… — Jan Chipchase Copy Share Image
China is not a country, it's a continent. India is not a country, it's a continent. — Jan Chipchase Copy Share Image
China in particular is an absolutely fascinating place to be. Culturally and politically and economically it's becoming more and more relevant. If you look… — Jan Chipchase Copy Share Image
Three objects were considered essential across all participants, cultures and genders: keys, money and mobile phone. — Jan Chipchase Copy Share Image
