“Initiative is The Start of All Good Things. Your ship will never come in if you don’t send any out. Have you… — Susan C. Young Copy Share Image
“ASK YOURSELF: Do you remember a gracious hostess, an engaging guest, or someone who worked the room like a honey bee in… — Susan C. Young Copy Share Image
“Research by the Income Center for Tradeshows found that people are twice as likely to remember you if you shake hands. According… — Susan C. Young Copy Share Image
“One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer… — Susan C. Young Copy Share Image
“Does your tone match your intention? Is your tone of voice confusing or clarifying? Are you coming across to others as you… — Susan C. Young Copy Share Image
“Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships… — Susan C. Young Copy Share Image
“Being Nice Has Its Limitations. While you will certainly attract more bees with honey, there are times when being nice can backfire.… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, get involved in a cause you are passionate about. Serving a vision bigger than yourself changes your… — Susan C. Young Copy Share Image
“I have a few friends who are confined to wheelchairs for access and mobility. I don't want to always be looking down… — Susan C. Young Copy Share Image
“9 Reasons Why Improving Your Posture is Important By projecting strength and excellence in your physical presence, you will. . . 1.… — Susan C. Young Copy Share Image
“Gestures and the Signals They Send • Rubbing your face, palms, and neck may signify anxiety and stress. • Arms crossed with… — Susan C. Young Copy Share Image
“Mingle • Be the connector—introduce people to each other who may not otherwise connect. • Be a conversation fire starter; point out… — Susan C. Young Copy Share Image
“Considerations & Exceptions for Impressive Handshakes • Be mindful of a person’s age; be tender with arthritic hands. In that case, a… — Susan C. Young Copy Share Image
“Take the initiative to introduce yourself. One morning I was sitting on a bike in a spinning class at my gym. There… — Susan C. Young Copy Share Image
“Confession. Years ago, I was invited to a cocktail party for an Asian-American networking group. As I introduced myself to a Japanese… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Make a list of positives: Whether you would like to nurture… — Susan C. Young Copy Share Image
“The space between meeting a stranger and making a new friend can be a short distance or a gaping chasm. By understanding… — Susan C. Young Copy Share Image
“To make matters even more complicated, research has shown that we remember only 25-50 percent of what we hear. This inclination not… — Susan C. Young Copy Share Image
“Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and… — Susan C. Young Copy Share Image
“In his book, Networking is a Contact Sport, Joe Sweeney advises that when you attend networking events, act as if it is… — Susan C. Young Copy Share Image
“A person who offers a loose handshake, on the other hand (pun intended), may be interpreted as being uninterested, lacking confidence and… — Susan C. Young Copy Share Image
“Presenting “Mix, Mingle & Glow” in a social context is a lovely way to describe how you can make a great first… — Susan C. Young Copy Share Image
“Rather than being green with envy, realize that a dramatic difference between the “haves” and “have-nots” is the “do” and “do-nots.” If… — Susan C. Young Copy Share Image
“It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into… — Susan C. Young Copy Share Image
“Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Say something nice! My wise mother raised us with the philosophy… — Susan C. Young Copy Share Image
“As a lifetime optimist, my first tendency has always been to look for the best in others, the best in situations, and… — Susan C. Young Copy Share Image
“We will judge others based on their behaviors with little to no understanding or regard for their beliefs or values—standards we may… — Susan C. Young Copy Share Image
“While you will certainly attract more bees with honey, there are times when being nice can backfire. Take it from a naturally… — Susan C. Young Copy Share Image
“As Americans, we typically move full steam ahead without much regard to mindfulness or thoughtful reflection, often to one’s own detriment. Yet… — Susan C. Young Copy Share Image
“What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch… — Susan C. Young Copy Share Image
“If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future.… — Susan C. Young Copy Share Image
“Being 100 percent in the moment and focusing on the person you’re with is one of the finest compliments you can offer.… — Susan C. Young Copy Share Image
“We are more likely to trust a person who is easier to read; they're easier to believe. Or we tend to think… — Susan C. Young Copy Share Image
“Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement,… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, it wouldn’t be bravery, would it?… — Susan C. Young Copy Share Image
“ASK YOURSELF: Do you appear self-confident or unsure? Do you project a calm demeanor or scream instability? Do you come across as… — Susan C. Young Copy Share Image
“I attended a symposium to hear Shilagh Mirgain, Ph.D. speak on Mindful Leadership. Throughout her program, I made sure to make eye… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, build upon your strengths and talents. What are you good at? What makes you feel confident and… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, borrow courage. There is inspiration all around you in the form of people who are living your… — Susan C. Young Copy Share Image
